You have 14 days to return a device purchased at a store. You can go to any T-Mobile store to return a device. A restocking fee may be charged for the return. Bring proof of purchase such as an emailed or printed receipt.

Can you return a phone after using it?

Phones Bought New in Person Most shops have a 14 or even 30 day return period when you can get your money back no questions asked. If you’re within this period, no probs. Take your phone in its original packaging with your receipt back to the shop.

How long do I have to return a phone to ATT?

You can return or exchange a device during the 14-day return period. To start the process, contact us via online chat or 800.331. 0500. For 15 days or more, a refund is subject to the manufacturer’s warranty period.

Can I return my iPhone after 30 days?

You have 14 calendar days to return an item from the date you received it. Only items that have been purchased directly from Apple, either online or at an Apple Retail Store, can be returned to Apple.

How long do I have to cancel a phone contract?

If you’ve signed up for your contract online or on the phone, it’s subject to a cooling-off period under the Consumer Contracts Regulations . These regulations give you the right to cancel within 14 days without paying a penalty. The 14-day period starts running the day after you make the purchase.

Can you swap phones during a contract?

If you are still under contract with your existing provider for a SIM-only deal or a phone-and-tariff contract, you may have to pay the rest of your contract before you can switch. Of course, if you’re on a rolling-contract SIM-only deal, you can switch whenever you like.

Can I return my AT phone within 30 days?

You can exchange a phone or device one time within 30 days of the shipment date. A restocking fee of up to $55 for devices, not including tablets or iPads, may apply except where prohibited. A restocking fee of 10% of the sales price applies to tablets and accessories over $100, except where prohibited.

How do I get my AT restocking fee waived?

If you placed your order online and picked up in store, you must return to a company-owned retail store to have the restocking fee waived. Waiver of fee subject to change. To make a return, you can visit a nearby AT store or ship it back to AT with the prepaid return shipping label.