Comerica Bank
The Direct Express® Debit Mastercard® Card or its card number issued by Comerica Bank that is used to access funds in your Card Account.

Can I use my Direct Express card as a credit card?

The Direct Express card is not a credit card and can only be used if you have money in your account. The Direct Express card is designed to work exactly like a debit card from any bank, with the Federal Deposit Insurance Corporation (FDIC) insuring your money up to the maximum amount that the law allows.

Why can’t I use my Direct Express card?

First, the most likely reason why your Direct Express Card is not working is due to fraudulent or suspicious transactions on your card. When Direct Express detects that there have been suspicious transactions on your debit card, they may temporarily block all new transactions on the card until they speak with you.

Is Direct Express MasterCard a credit card?

The Direct Express® card is a debit card you can use to access your benefits and you don’t need a bank account. With the Direct Express® card program, we deposit your federal benefit payment directly into your card account. You can use the card to make purchases, pay bills or get cash at thousands of locations.

Do you need a bank account to use a direct express card?

The Direct Express ® card is a prepaid debit card offered to federal benefit recipients who receive their benefits electronically. The debit card offers the convenience and security of using electronic transactions to spend and access your money rather than using cash for purchases. You do not need to have a bank account to sign up for the card.

Is the Direct Express Debit Mastercard issued by Comerica?

You have requested to receive certain federal government benefits by a Direct Express ® Debit Mastercard ® Card (“Card”) issued by Comerica Bank (“us, we”), rather than receiving a check or direct deposit to your checking or savings account. If you do not agree to accept the Card under these Terms, do not activate your Card.

Can you close a direct express account at any time?

Yes. You may close your Direct Express ® card account at any time at no charge by calling the Direct Express® card Customer Service Department number listed on the back of your card. Before closing your Direct Express ® card account, you will need to separately enroll in direct deposit to avoid any delays with receiving future benefit payments.

Is the MasterCard brand the same as direct express?

MasterCard ® and the MasterCard ® Brand Mark are registered trade marks of MasterCard International Incorporated. Direct Express ® and the Direct Express ® logo are service marks of the U.S. Department of the Treasury, Bureau of Fiscal Service (used with permission).