A telephone triage nurse is a nursing professional that helps patients determine what type of care they need over the phone. They often provide a cursory assessment of the patients and help them decide if they need to seek emergency treatment, make an appointment with a doctor, or treat themselves at home.

What is involved in triage over the telephone?

Telephone triage is defined as an interactive process between the nurse and caller (patient or caregiver) that occurs over the telephone and involves identifying the nature and urgency of the health care needs and determining an appropriate plan of care and disposition of the call.

How much do remote triage nurses make?

The median annual salary for a registered telephone triage nurse is $70,302, as of June 2017, but salaries can range between $64,149 and $79,505 per year.

What is a telehealth triage nurse?

What Telephone Triage Nurses Do. Telephone triage nurses are registered nurses who administer care via telehealth services. Typically, this means speaking to patients over the phone, providing them with medical advice, evaluating and assessing their symptoms and consulting with physicians as needed.

When should I call a triage nurse?

There are many reasons why patients call a nurse triage service. Some call for advice on what to do for acute symptoms, such as mild diarrhea, vomiting, or how to soothe their child that can’t sleep due to a mild cough and stuffy nose.

Which staff positions are appropriate to triage telephone calls from a patient?

The American Nurses Association suggests that only registered nurses (RNs) should perform telephone triage. However, in many states, licensed practical nurses (LPNs) who have been appropriately trained are being used to assess the level of urgency from patients’ telephone calls.

What are the 3 categories of triage?

Triage levels or “categories”, refers to the appropriate level of care for a patient based on their symptoms and medical history. These levels can include dispositions such as “Visit doctor today”, “Go to the emergency room”, “Urgent care visit”, “Primary care”, “Call 911 now”, or most commonly “Homecare”.

How long does it take to become a triage nurse?

All courses typically require three years of study, although you may be able to find a shorter, two-year program. Inquire at local community colleges or vocational schools to find a suitable nursing program, or you may be able to find an online course provider.

Where can I work as a home triage nurse?

Telephone Triage From Home – Companies to Consider #1 – Carenet – $25 hourly/Full-Time Hires work from home registered nurses to work as “care advisors” doing telephone triage as well as other services (medical device monitoring, health care support, etc.) from home. Only open to people in AR, IA, MS, MO, ND, NE, NC, SC, TN, TX, and VA.

Why do we need a telephone triage system?

Telephone nurse triage systems are proven to reduce costs while providing a high standard of care to patients day and night. Recent technology and communication tools are allowing for better integration of information between the physician and the triage nurse and are creating easier methods for patients to access and communicate with nurses.

Is there a book on telephone nurse triage?

This book provides an introduction to telephone nurse triage, discusses how to implement successful telephone nurse centers, and shows data on the benefits of telephone nurse triage. It is designed to help offices, large health centers and hospitals interested in investing in a telephone nurse triage system.

How much do triage nurses make at FONEMED?

While the job listing doesn’t state what pay starts at, a quick check of Glassdoor shows most triage nurses working from home for Fonemed are earning at least $25 hourly, with some earning as much as $31 hourly. Go here to check for openings at Fonemed. Occasionally hiring experienced RN’s to do telephone triage from home.