Provided that you are entering all of the requested information correctly, it simply means that your return has not begun to process yet. Continue to check daily-the IRS updates the information every 24 hours and your information will appear once your return is processed.

Why is my payment #2 status not available?

If you verified your identity and received “Payment Status Not Available,” this means either we have not processed your payment yet, we do not have enough information to issue you a payment or you are not eligible for a payment.

Why does the IRS website say my information doesn’t match?

April 15, 2020 10:06 AM @EbonyL122824 Ok, so I’m having the same issue on the IRS2GO app checking the status of my refund. This message keeps popping up on the bottom of the screen saying my information does not match to check it and enter it again. I’ve input all the information correctly and rechecked it over and over.

Where can I check the status of my tax return?

TurboTax does not get updates on mailed (or e-filed) returns. When the IRS finally opens its mail and begins to process mailed returns you can check the status on the IRS site.

When do I Check my refund I get this message?

We cannot provide any information about your refund If you mailed your tax return please be aware that the IRS is operating on a very limited basis (or not at all) for processing mailed tax returns per the message on their website:

Is the IRS processing mailed tax returns again?

If you mailed your tax return please be aware that the IRS is operating on a very limited basis (or not at all) for processing mailed tax returns per the message on their website: Also the IRS advises that you do not mail in the tax return again.